FREQUENTLY ASKED QUESTIONS
We have collected popular questions and answered them. You can browse related modules to find the answers to the questions.
About The Unique Home Furniture & Electronics
Talking about quality, in the unique home, good name is better than riches, our products are made raw grade materials, quality PCB contract manufacturing in-house engineering electronics review the design and evaluate its component requirements and hardwood furniture’s that has a combination of beauty and durability that cannot be matched by any softwood or engineered wood.
- China, Hong Kong, and the U.S. are the leaders in electronics production.
- In recent years, China has been implementing more eco-friendly manufacturing techniques in an effort to reduce the production of harmful greenhouse gases.
| Rank | Country | Exports (USD billions) |
|---|---|---|
| 1 | China | 599 |
| 2 | Hong Kong | 281.7 |
| 3 | USA | 174.2 |
| 4 | South Korea | 163.1 |
PCBs are generally made of silkscreen, solder mask, copper and substrate. It’s the substrate that offers so many choices.
Quality of furniture refers to its durability and will be determined by the kind of materials used. Furniture that is made from quality materials is likely to save you money in the long run due to its longevity.
- Quality of wood. The furniture items are generally made of solid wood, hardwood, plywood or veneer which say about the wood quality. …
- Type of wood. Another thing is the type of wood. …
- Springs. …
- Cabinets and drawers. …
- Legs. …
- Go for handmade designs. …
- Check for the weight. …
- Warranty.
Office furniture means any furnishing that is free standing and does not require installation with component parts. Examples are desks, chairs, file cabinets, tables, lounge seating, and computer desks.
The furniture is considered the centerpiece of any establishment, like a house, office or business space. … In a contemporary workplace setting, the furniture plays an important role in the ambiance of the workplace, giving a safe and relaxing atmosphere and a comfortable feeling to all the occupants of the office.
Modern office furniture is sleek, clean and simple; it does not resemble the old traditional office furniture. Because of its simplicity it makes your office space feels sleek instead of cluttered. … Modern furniture can be described as furniture that is lightweight and is made up of lot of steel and glass or wood.
- Check what type of wood was the sofa frame constructed out of. …
- Hold the sideframe of the sofa, and move it from side to side. …
- Lift up the sofa and feel the weight. …
- Test the frame strength by lifting one corner or leg of the sofa up to about 15cm.
- Wood. Source: Google. Wood table tops are a common and popular option. …
- Glass. Source: Google. Glass tabletops are known for their elegant, open and airy feel. …
- Metal. Source: Google. …
- Marble. Source: Google. …
- Quartz. Source: Google. …
- Laminate. Source: Google. …
- Synthetic. Source: Google.
If you want a table to last through years of dinner party wear and tear, choose a table made from a hardwood, such as mahogany, walnut, maple, oak and teak. Tables made from engineered or composite woods, which include plywoods and MDF, are durable and economical but are never as strong as a hardwood.
- The ideal shape of dining table and chairs for small spaces are round and square (in terms of table), and with a low back and no arms (in terms of chairs). The chairs will look least unobtrusive this way and won’t dominate the room.
About Order/ Payment
You can pay by credit card, but please make sure your credit card belongs to Visa, JCB, or MasterCard.
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Yes, the purchase details will be shown on your bill or bank account.
Sometimes the confirmation email is mistaken for spam. If you haven’t received our email for a long time, please check your junk mailbox.
If you have checked the spam mailbox and there is still no confirmation letter, don’t worry, please send an email to sales@theuniquehome.com, we will help you solve the problem as soon as possible.
Sorry, we will not be able to modify the order details after placing an order.
Or you can apply to cancel the order within 2 hours, after canceling you can place a new order.
1. Poor network signal
If the network is not good and the data cannot be connected normally, the payment will fail. You can change the network or restart the browser, and then try to pay again.
2. Unsupported browser
Some browsers cannot complete the payment normally. It is recommended that you use Google Chrome or Firefox to make the payment. After performing the above two operations, if your payment still fails, please check the next reason.
3. Credit Card Reason
- Expired credit cards will cause payment failure, please make sure your credit card is valid.
- Your credit card does not have permission to conduct online, cross-border or overseas transactions, you can call the bank to check the restrictions on your credit card account.
- Your billing address is different from the information on file with your credit card, which may cause your payment to fail. Please make sure that your billing address and the information on file with your credit card are exactly the same. You can also contact your bank for more help.
- Due to the unusual nature of the transaction and its amount, some banks or credit/debit card issuers may reject the payment. They may identify it as a high-priced deal and, therefore, a fraudulent transaction. Please call your bank and let them know that you have authorized this transaction. Once they have your confirmation, you should be able to place your order successfully and immediately.
If your payment still fails, please contact us and we will help you solve the problem.
Yes, you can cancel the order. However, orders can only be cancelled within the first 24 hours. If you cancel the order within 2 hours, you will get a full refund; if you cancel the order within 6 hours, you get 80% of the fee and if you cancel the order within 24 hours, you get a 60% refund.
In the order history list on personal page, you can cancel the order by clicking the “Cancel” button of the item you ordered.
About Delivery
and customers are advised to inspect products and be sure the product is in very good and acceptable conditions before appending signatures on the waybill. After receiving your product, if there is any manufacturing fault or delivery damage, please contact us, we will return/replace for free
The Logistics companies we partner with include FedEx, DHL, and UPS.
The Unique Home Furniture White Glove Set-up and Installation
The Unique home as one of the leading furniture and appliance dealer and so, we have created a specific set-up and installation process designed to protect the items you purchase. First, we only hire employees we would have in our own home. Our staff includes friendly and professional individuals who have passed a complete background check and drug screening. If your item requires installation, our certified technicians are factory authorized to complete the install and protect your purchase.
If you have other questions, click here to contact us
Get In Touch
Usually, most customer questions can be found here in the FAQ. If the FAQ does not solve your problem, you can follow the links below to the contact-us page and we will solve the problem for you.